Terms of service

Terms of Service

Last Updated: 18 September 2026

Welcome to Fast Pick. These Terms of Service govern your use of our website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or completing a purchase.

1. Business Information

Business Name: Fast Pick

Address:
138 Old Park Road
Bradford
BD10 9BG
United Kingdom

Telephone: 01274 578902

Email: fastpick010@gmail.com

2. About Our Store

Fast Pick operates an online retail store offering products for purchase through our website.

We aim to provide accurate product information, transparent pricing, reliable delivery, and helpful customer support.

We currently deliver orders to UK addresses only.

3. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing on behalf of a business or another organisation, you confirm that you have authority to do so.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and other information displayed on our website are accurate.

However, minor variations may occur, including differences in colour or appearance caused by your device or screen settings.

We reserve the right to correct errors, update product information, or change product availability where necessary.

5. Product Availability

All products are subject to availability.

Adding a product to your shopping cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you have placed an order, we will contact you where appropriate and, if we cannot fulfil the order, provide an applicable refund.

6. Prices

Product prices are displayed on our website at the time of purchase.

Any applicable charges that you are required to pay will be displayed before you complete your order.

We reserve the right to correct obvious pricing or listing errors.

If an obvious pricing error affects an order, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price.

7. Placing an Order

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may send an order confirmation acknowledging that your order has been received.

An order confirmation does not necessarily mean that the order has been accepted if the order cannot reasonably be fulfilled.

We may decline or cancel an order in limited circumstances, including:

The product is unavailable
There is an obvious pricing or product-description error
We suspect fraudulent or unauthorised activity
We are unable to deliver to the supplied address
There is another legitimate reason preventing fulfilment

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

8. Payment

Payment must be successfully completed using one of the payment methods available at checkout.

Payment processing may be handled by third-party payment providers.

We do not intentionally store complete payment card details on our own systems where payment is securely processed by a third-party payment provider.

You must provide accurate payment and billing information when placing an order.

9. Delivery

Fast Pick currently delivers to UK addresses only.

Delivery Area: United Kingdom

Standard Delivery: Free

Estimated Delivery Time: 3–5 working days

Dispatch Time: Same or next working day

Delivery times are estimates unless a specific delivery date or period has been expressly agreed.

Delivery may occasionally be delayed due to circumstances outside our reasonable control, including courier delays, severe weather, public holidays, transportation problems, or other unforeseen circumstances.

Please ensure that your delivery address is accurate and complete when placing your order.

10. Returns and Refunds

Returns, cancellations, and refunds are handled in accordance with our Return & Refund Policy and applicable UK consumer law.

Our standard change-of-mind return period is 14 days from the date you receive your order, subject to applicable legal rights and exceptions.

For further information, please review our Return & Refund Policy.

Nothing in these Terms of Service limits or excludes statutory consumer rights that cannot legally be limited or excluded.

11. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, defective, incorrectly supplied, or not as described, please contact us as soon as possible.

Email: fastpick010@gmail.com

Telephone: 01274 578902

Please provide your order number and photographs where appropriate.

We will assess the issue and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Order Cancellation

If you wish to cancel an order before it has been dispatched, please contact us as soon as possible.

Email: fastpick010@gmail.com

Telephone: 01274 578902

We will make reasonable efforts to cancel an order before dispatch.

If the order has already been dispatched, you may need to follow the cancellation and return process described in our Return & Refund Policy.

13. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorised access to our systems
Interfere with the operation or security of the website
Introduce malicious software or harmful code
Copy or misuse website content without permission
Use automated systems to improperly access or collect information from the website
Attempt to place orders using false or fraudulent information

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms of Service have been violated.

14. Intellectual Property

Unless otherwise stated, the content available on the Fast Pick website, including text, logos, graphics, photographs, product descriptions, page designs, and other materials, is owned by or licensed to Fast Pick or its relevant content providers.

You may view and use the website for personal and lawful shopping purposes.

You must not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate permission.

15. Third-Party Services

Our website may use third-party services, including payment providers, delivery providers, analytics services, ecommerce applications, and other service providers.

Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.

Fast Pick is not responsible for the independent terms or privacy practices of third-party services.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as described in our Privacy Policy and as permitted by applicable law.

17. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues, or circumstances outside our reasonable control.

18. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited under applicable law.

Subject to those legal requirements, Fast Pick will not be responsible for losses that are not reasonably foreseeable or for matters outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Changes may be made to reflect changes to our website, products, services, business practices, or legal requirements.

The latest version will be published on this page with the relevant Last Updated date.

The Terms applicable to an order will be those in effect when the order is placed, subject to applicable law.

20. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

Nothing in these Terms is intended to remove or restrict rights that you have under applicable consumer law.