Privacy policy

Privacy Policy

Last Updated: 18 September 2026

At Fast Pick, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, contact us, or otherwise interact with our online store.

1. Business Information

Business Name: Fast Pick

Address:
138 Old Park Road
Bradford
BD10 9BG
United Kingdom

Telephone: 01274 578902

Email: fastpick010@gmail.com

Fast Pick currently provides delivery to UK addresses only.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Full name
Billing address
Delivery address
Email address
Telephone number
Order details
Products purchased
Payment and transaction information
Information you provide when contacting customer support
Information relating to returns, refunds, or cancellations
Device and browser information
IP address and other technical information
Website usage information
Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for operating our online store, processing orders, providing customer service, improving our services, and complying with applicable legal obligations.

3. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfil your orders
To arrange delivery of your purchases
To process payments
To provide customer support
To communicate with you about your orders
To process returns, refunds, exchanges, and cancellations
To respond to enquiries
To maintain and improve our website
To prevent fraud, abuse, and unauthorised activity
To comply with legal and regulatory requirements
To send marketing communications where permitted by law and where an appropriate legal basis exists

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

Depending on the payment method you choose, your payment information may be collected and processed directly by the relevant payment provider.

Fast Pick does not intentionally store complete payment card details on its own systems where payment processing is handled by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and terms.

5. Shopify and Third-Party Services

Our online store may use Shopify and other third-party services to operate the website, process orders, accept payments, provide delivery services, analyse website usage, communicate with customers, prevent fraud, and provide other ecommerce functionality.

These third parties may process personal information as necessary to provide their services and in accordance with applicable privacy and data protection requirements.

We may also use third-party services such as payment providers, courier companies, analytics providers, email services, advertising platforms, and ecommerce applications.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning correctly
Remember preferences
Maintain shopping cart functionality
Understand how visitors use our website
Improve website performance
Provide relevant website functionality
Support advertising or marketing activities where applicable

You may be able to manage or disable cookies through your browser settings and any cookie-consent tools provided on our website.

Disabling certain cookies may affect the functionality of some parts of our website.

7. Order and Delivery Information

When you place an order, we use the information you provide to process and fulfil that order.

This may include sharing necessary information with relevant service providers, such as payment processors and delivery or courier companies.

For example, your name, delivery address, telephone number, and other necessary delivery information may be provided to a courier or fulfilment provider so that your order can be delivered.

8. Marketing Communications

Where permitted by applicable law, we may send promotional or marketing communications about products, offers, or services.

Where consent is required, we will obtain appropriate consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

Email: fastpick010@gmail.com

Unsubscribing from marketing communications will not prevent us from sending important transactional messages relating to an order, such as order confirmations, delivery information, or information about a refund.

9. Sharing Personal Information

We do not sell your personal information as a standalone product.

We may share necessary personal information with trusted third parties where required to operate our business, including:

Shopify and ecommerce service providers
Payment processors
Delivery and courier providers
Website and hosting providers
Analytics providers
Customer-support services
Fraud-prevention and security services
Marketing providers where applicable
Professional advisers
Government authorities or law-enforcement bodies where legally required

We only share information where there is a legitimate business, contractual, legal, or other lawful reason to do so.

10. International Data Transfers

Some third-party service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account information and login credentials where applicable.

12. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information for:

Processing and fulfilling orders
Providing customer support
Managing returns and refunds
Maintaining financial and business records
Resolving disputes
Preventing fraud
Complying with legal and regulatory obligations

When information is no longer required, it may be securely deleted or anonymised where appropriate.

13. Your Data Protection Rights

Depending on your circumstances and applicable data protection law, you may have rights relating to your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Request restriction of certain processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent

These rights are subject to applicable legal conditions and exceptions.

To exercise a relevant privacy right, contact us using the details below.

Email: fastpick010@gmail.com
Telephone: 01274 578902

14. Children's Privacy

Our website is not intentionally directed at children, and we do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

15. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

These third-party websites operate independently from Fast Pick and may have their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or data-processing practices.

Any updated version will be published on this page with a revised Last Updated date.